Terms of service

Terms of Service

Last updated: 25 May 2026

Overview

Welcome to Mantra. The terms "we", "us" and "our" refer to Argonaut Industries (Pty) Ltd, a company registered in the Republic of South Africa (registration number K2025328501), trading as Mantra. Mantra operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Mantra is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced in them (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty and liability provisions.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, Refund Policy, and Shipping Policy, each of which is incorporated into these Terms by reference. If you do not agree, you should not use or access our Services.

Nothing in these Terms is intended to limit or exclude any right you have under the Consumer Protection Act, 68 of 2008 (the "CPA"), or other applicable South African law. Where any provision of these Terms conflicts with a right that cannot lawfully be excluded, that right prevails and the remaining provisions continue to apply.

Section 1 - Eligibility and Account

You must be at least 18 years old to use the Services and to purchase our products, and you confirm that you are legally capable of entering into a binding contract. Our products contain caffeine and other active ingredients and are not intended for use by persons under 18. You may not purchase our products on behalf of, or for use by, a person under 18.

To use the Services, including purchasing any products, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it.

You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

Mantra sells nootropic and wellness supplement products. Our products are intended to support general wellbeing and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

You are responsible for reading the product label, ingredient list, and usage directions before use, and for satisfying yourself that a product is suitable for you. You should consult a healthcare practitioner before use, particularly if you are pregnant or breastfeeding, have a medical condition or known allergies, are sensitive to caffeine, or are taking any medication. Our product disclaimer forms part of these Terms and should be read together with them.

We have made every effort to represent our products accurately. However, colours and product appearance may differ from how they appear on your screen depending on your device. Ingredient formulations, packaging, and labelling may change over time, and the label supplied with your product is the authoritative source of information for that product. All descriptions of products are subject to change at any time at our discretion, and we may discontinue any product or limit the quantities we offer to any person, region, or jurisdiction. Nothing in this section limits your rights under the CPA.

Section 3 - Orders

When you place an order, you are making an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order, and your order is only accepted once we confirm acceptance or dispatch the products, at which point a contract of sale is formed. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order is accepted. If we decline, change, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time the order was placed. If we cancel an order for which you have already paid, we will refund the amount paid for that order.

Your purchases are subject to return or exchange in accordance with our Refund Policy and the CPA. You represent that your purchases are for your own personal or household use and not for commercial resale.

Section 4 - Prices and Billing

All prices are shown in South African Rand. Prices exclude shipping and handling charges, which are shown separately at checkout. Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation.

From time to time we may offer promotions governed by their own terms. If there is a conflict between a promotion's terms and these Terms, the promotion terms govern for that promotion.

You agree to provide current, complete, and accurate purchase and payment information for all purchases. You represent and warrant that you are authorised to use the payment method you provide, and that you will pay all charges incurred at the posted prices, including shipping. Payment is processed through our third-party payment gateway, and we do not receive or store your full card details.

Section 5 - Shipping and Delivery

Delivery timeframes, costs, and areas served are set out in our Shipping Policy. All delivery times are estimates provided in good faith and are not guaranteed. We are not responsible for delays caused by shipping carriers or other events outside our reasonable control. Risk in the products passes to you on delivery to the address you provided.

Section 6 - Intellectual Property

Our Services, including all trademarks, brands, text, displays, images, graphics, product reviews, video, audio, and the design, selection, and arrangement of them, are owned by or licensed to Argonaut Industries (Pty) Ltd and are protected by South African and foreign intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material on the Services without our prior written consent. All rights not expressly granted are reserved.

The Mantra name, logo, product and service names, designs, and slogans are trademarks of Argonaut Industries (Pty) Ltd. You must not use them without our prior written permission. Shopify's name, logo, and marks are trademarks of Shopify. All other marks on the Services belong to their respective owners.

Section 7 - Optional Tools

You may be given access to third-party tools through the Services that we neither monitor nor control. We provide access to such tools "as is" and "as available" without warranties, representations, or endorsement, and we have no liability arising from your use of optional third-party tools. Any use of these tools is at your own risk, and you should familiarise yourself with the relevant third party's terms. New features or tools added in the future also form part of the Services and are subject to these Terms.

Section 8 - Third-Party Links

The Services may contain materials and links to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of third-party materials or websites, and we are not liable for any harm related to your access to them, or your purchase or use of any products or services from them. Please review the relevant third party's policies before engaging in any transaction. Complaints regarding third-party products or services should be directed to the third party.

Section 9 - Relationship with Shopify

Mantra is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Argonaut Industries (Pty) Ltd trading as Mantra. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Mantra, including any injury, damage, or loss resulting from purchased products and services. You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Mantra. Nothing in this section affects any right you have against us under the CPA or other applicable law.

Section 10 - Privacy

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these policies. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your use of the Services in order to provide and improve them, and information you submit may be transmitted to and shared with Shopify and third parties that may be located outside South Africa.

Section 11 - Feedback and User Content

If you submit, upload, post, or otherwise transmit any ideas, suggestions, feedback, reviews, survey responses, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display that Feedback in any medium for any purpose, including commercial use such as marketing.

You represent and warrant that you own or have all necessary rights to your Feedback, that you have disclosed any compensation or incentive received in connection with it, and that it complies with these Terms. We are under no obligation to keep Feedback confidential, to pay for it, or to respond to it.

We may, but are not obliged to, monitor, edit, or remove Feedback we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable, or that infringes any third party's rights. Your Feedback must not violate any third party's rights, contain unlawful or abusive material, or contain any virus or malware. You may not use a false email address or misrepresent the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy.

Section 12 - Errors, Inaccuracies and Omissions

Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to change or update information, or cancel an order, if any information is inaccurate, at any time without prior notice, including after you have submitted your order. Where we cancel an order you have paid for due to such an error, we will refund you in full.

Section 13 - Prohibited Uses

You may access and use the Services for lawful purposes only. You may not use the Services, directly or indirectly: for any unlawful or malicious purpose; to violate any applicable law or regulation; to infringe our intellectual property rights or those of others; to harass, abuse, defame, or harm any person; to transmit false or misleading information; to transmit any unsolicited or unauthorised advertising or promotional material such as spam; to impersonate any person or entity; or to engage in any conduct that restricts or inhibits anyone's use of the Services or that may harm us, Shopify, or other users.

You also agree not to: upload or transmit viruses or malicious code; reproduce, duplicate, copy, sell, or exploit any portion of the Services; collect or track the personal information of others; spam, phish, or pretext the Services; use any robot, spider, scraper, data-extraction tool, or automated means to access the Services; or interfere with, bypass, or circumvent the security or access-control features of the Services. We may suspend, disable, or terminate your access if we reasonably determine that you have breached this section.

Section 14 - Automated Agents

This section applies if you use, enable, or cause the deployment of an Agent to access or interact with the Services. An "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, a person, and that can run without direct supervision.

No Agent may access or interact with the Services unless it identifies itself and operates in accordance with this section, and no Agent may access the Services if we have requested that it refrain from doing so. We may limit, including by technical measures, whether and how any Agent accesses the Services. Agents must: identify in all HTTP/HTTPS requests that the request is from an Agent and disclose the Agent's name in the user agent string; not conceal or obfuscate that interactions come from an Agent, including by mimicking human behaviour or circumventing CAPTCHAs or similar measures; respond truthfully to any question seeking to determine whether interactions come from a human or a computer; and not circumvent any measure intended to control how Agents access the Services.

Section 15 - Termination

We may suspend, restrict, or terminate this agreement or your access to the Services, in whole or in part, where we reasonably consider it necessary, including for maintenance, for legal or security reasons, or where you have breached these Terms. We will give you reasonable notice where it is practical and lawful to do so. You will remain liable for all amounts due up to and including the date of termination. The sections that by their nature should survive termination, including Intellectual Property, Feedback, Disclaimers, Limitation of Liability, Indemnification, and Governing Law, will continue to apply.

Section 16 - Disclaimer of Warranties

The information presented on or through the Services is made available for general information purposes only. We do not warrant the accuracy, completeness, or usefulness of this information, and any reliance you place on it is at your own risk.

Except as expressly stated by us, and to the maximum extent permitted by law, the Services are provided on an "as is" and "as available" basis without representations, warranties, or conditions of any kind. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free.

Nothing in this section excludes, limits, or modifies the implied warranty of quality, or any other guarantee, right, or remedy you have under the CPA in respect of products purchased from us, which apply regardless of these Terms.

Section 17 - Limitation of Liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be excluded or limited under South African law, including under the CPA.

Subject to the paragraph above, and to the maximum extent permitted by law, neither we nor our directors, officers, employees, affiliates, agents, contractors, service providers, or licensors, nor those of Shopify, will be liable for any indirect, incidental, special, punitive, or consequential damages, or for any loss of profit, revenue, savings, or data, arising from your use of the Services or any products procured through the Services. To the maximum extent permitted by law, our total liability arising out of or in connection with any order will not exceed the amount you paid for that order, except where a greater liability is imposed by law.

Section 18 - Indemnification

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Argonaut Industries (Pty) Ltd, Shopify, and our respective affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising from: your breach of these Terms or the documents incorporated into them; your violation of any law or the rights of a third party; or your access to and use of the Services. This clause does not apply to any matter for which we are liable under the CPA or other applicable law.

We will notify you of any claim subject to indemnification. We may participate in the defence and settlement of such a claim at your expense, but will not settle any claim imposing non-monetary obligations on you without your consent, which will not be unreasonably withheld. You agree to cooperate in the defence of indemnified claims.

Section 19 - Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion will be severed. Such a determination will not affect the validity and enforceability of the remaining provisions.

Section 20 - Waiver and Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms is not a waiver of that right or provision. These Terms, together with the policies incorporated into them, constitute the entire agreement between you and us regarding the Services, and supersede any prior agreements, communications, or proposals between you and us.

Section 21 - Assignment

You may not delegate, transfer, or assign these Terms or any of your rights or obligations under them without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations on reasonable notice to you, provided that this does not reduce the rights or guarantees you have under the CPA.

Section 22 - Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of South Africa. Subject to any right you have under the CPA to refer a matter to a consumer court, the National Consumer Tribunal, an ombud, or another forum, you and we consent to the jurisdiction of the courts of South Africa sitting in Gauteng for any dispute arising from these Terms or the Services.

Section 23 - Headings

The headings in these Terms are for convenience only and do not limit or otherwise affect these Terms.

Section 24 - Changes to These Terms

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. We will notify you of any material changes in accordance with applicable law, and such changes will be effective on the date specified in the notice. The Terms that apply to any order are those in effect at the time you place that order. Your continued use of the Services after a change takes effect constitutes acceptance of the updated Terms.

Section 25 - Contact Information

Questions about these Terms of Service should be sent to us at info@drinkmantra.co.za.

Argonaut Industries (Pty) Ltd trading as Mantra Email: info@drinkmantra.co.za Address: 1 Saltus Street, Centurion, GP, 0157, South Africa Registration number: K2025328501